A Rewards Portal Your Customers Will Actually Use

Every merchant gets a branded rewards portal where customers manage their Bitcoin rewards. They can redeem for store credit at a multiplied value you set, withdraw Bitcoin to a wallet, track VIP tier progress, share referral links, and earn social rewards. It is the hub that ties your entire loyalty program together.

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How it works

Your loyalty program, fully branded to your business, without building anything yourself.

Customer claims their reward

Customer claims their reward

After purchasing, they click the claim link in their branded email.

They enter their portal

They enter their portal

A branded hub where they manage everything related to your loyalty program.

They redeem or withdraw

They redeem or withdraw

Redeem for multiplied store credit or withdraw Bitcoin to a personal wallet.

They come back

They come back

Redemptions generate discount codes that bring them back to your store.

Everything in One Place

Rewards balance, VIP tier progress, referral links, social engagement, and redemption options. Customers manage their entire loyalty experience from a single portal.

No App Required

The portal is a web experience that works on any device. Customers access it from their reward email with no download or account creation needed.

Your Brand, Not Ours

Your logo, your messaging, your emails. Customers see your brand throughout the entire rewards experience.

Redemptions That Bring Customers Back

You set a redemption multiplier that makes rewards worth more when spent at your store. A customer who earned $1 in Bitcoin might redeem it for a $5 or $10 coupon, depending on what you set. The multiplier is entirely up to you. Every redemption generates a discount code for your store, which means another purchase.

  • You choose the exact multiplier amount
  • Redemptions generate discount codes for your store automatically
  • Customers see the multiplied value alongside the Bitcoin value
  • Redeemed rewards return to your balance, reducing net program cost
How to set up ways to redeem
Redemptions That Bring Customers Back

Real Ownership With a Withdrawal Option

Customers can also withdraw their Bitcoin to a personal wallet after a holding period you configure. The fact that they can withdraw is what makes the rewards feel real. Many still choose to redeem for the multiplied store credit instead, but the option to withdraw builds trust in the program.

  • Withdraw to any Lightning-enabled Bitcoin wallet
  • You set the holding period length
  • Redemption is available immediately, even during the holding period
  • The choice between redeeming and withdrawing is what makes the program credible
How to configure withdrawal options
Real Ownership With a Withdrawal Option

A Hub Between Purchases

The portal gives customers a reason to interact with your brand even when they are not shopping. They check their balance, watch their VIP tier progress, share their referral link, and complete social engagement opportunities. Each visit reinforces your brand.

  • Bitcoin balance shown with real-time dollar value
  • VIP tier progress and current reward rate visible on every visit
  • Referral link with sharing options
  • Social engagement opportunities for bonus rewards
A Hub Between Purchases

Branded From End to End

The portal carries your logo and messaging. Reward claim emails come from your brand. Customers never feel like they have been handed off to a third party.

  • Your logo on the rewards portal
  • Custom messaging on the portal and in notification emails
  • Branded reward claim emails after each purchase
  • Consistent experience from checkout through rewards
How to customize your rewards portal
Branded From End to End

Frequently asked questions

Common questions about Rewards Portal.

We look for businesses with quality products or services, good customer reviews, professional branding, and values aligned with our community. We want to feature businesses that will provide excellent experiences for Bitcoin shoppers. The approval process is quick - usually within 24-48 hours. Rejection is rare, but we reserve the right to curate our marketplace to maintain quality.
Customers receive branded reward claim emails after purchases (which include their current VIP tier status if tiers are enabled), referral success notifications when someone uses their link, and periodic engagement reminders if they have unclaimed rewards or opportunities. All emails are branded with your business name and colors. Customers can unsubscribe from reward emails anytime, but most don't because they're receiving actual value.
Yes! You can customize the rewards portal with your logo and custom messaging. All reward emails are branded with your business name. Your customers will see a cohesive brand experience from purchase to reward claim to engagement opportunities.
When customers redeem Bitcoin rewards with you for discount coupons, they're making another purchase - driving repeat business. The redeemed amount also replenishes your rewards balance, making your program more self-sustaining. By offering compelling redemption multipliers, you create a powerful incentive for customers to come back and shop again rather than taking their rewards elsewhere.
The redemption multiplier lets you make rewards significantly more valuable when customers redeem them with you instead of withdrawing. For example, if your base reward is 1% and you set a 10x redemption multiplier, customers effectively get 10% off when they redeem with you. Here's how: a customer spends $100, earns $1 in Bitcoin (1%), but that $1 can be redeemed for a $10 coupon (10x value). This drives repeat purchases - customers are incentivized to come back and use their rewards rather than withdraw. You configure redemption options to drive the behavior you want.
We generally recommend making redemptions available after a customer's first purchase to drive that critical second purchase. For example, they earn 1% on their first order, then can redeem those rewards (at a multiplier) on their second order. This creates a built-in incentive to come back. You can configure redemption availability windows based on what drives the best customer behavior for your business.
Customers have complete flexibility with their earned Bitcoin rewards. They can: withdraw to their personal Bitcoin wallet after the holding period, save the Bitcoin in their personal wallet, redeem rewards with your business for discounts (often at multiplied value), or use them however they choose. This real ownership and optionality is what makes Bitcoin rewards so much more valuable than locked-in points programs.
This is like the early internet versus intranets. In the 1990s, companies built walled-garden intranets thinking closed systems would be more valuable. But the open internet - where people and data could flow freely - became infinitely more valuable by making the entire pie bigger. Bitcoin rewards work the same way: giving customers real ownership and the ability to withdraw creates trust, drives adoption, and attracts Bitcoin enthusiasts who actively seek businesses offering real Bitcoin rewards. The interconnected, open ecosystem grows the entire market and brings you more customers than a closed points system ever could. You win by tapping into a global network of Bitcoin users, not by locking customers into your system.
You fund the rewards your customers earn, just like traditional cashback programs. You load your rewards balance in your merchant dashboard, and rewards are deducted from this balance when customers claim them. The difference is that Bitcoin rewards have real, lasting value that drives higher engagement and better ROI on every dollar you invest in customer retention.
You can fund your rewards balance using a debit or credit card. Setup is simple and straightforward - just add your payment method once and you're ready to go. You can make one-time loads or set up automatic recharges to ensure you never run out of rewards and your customers always get their Bitcoin rewards without interruption.
You set a minimum balance threshold and reload amount in your dashboard. For example, if your balance drops below $20, the system automatically reloads $50 worth of rewards to your account. This prevents any rewards interruptions and ensures your customers always receive their Bitcoin rewards. It's completely set-it-and-forget-it - you can configure auto-recharge settings once or stick with manual one-time loads, whatever works best for your business.
No, rewards balances cannot be withdrawn by business owners. These funds are designated as customer rewards - they can only be claimed and withdrawn by your customers. This is because Oshi is a rewards platform, not a Bitcoin exchange. Your rewards balance is specifically for funding customer loyalty and retention.
If a customer doesn't claim their rewards within 30 days of earning them, those unclaimed rewards automatically return to your business rewards balance at no additional cost. This means you're not permanently losing funds for rewards that customers never claim - they simply replenish your balance and can be used for other customers. Not everyone who receives rewards will claim them, and that's okay - those funds come back to you.
When a customer receives a refund or initiates a chargeback, we automatically reverse the associated Bitcoin rewards. This protects you from reward fraud and ensures you're only paying rewards for completed, legitimate transactions. The reversed rewards return to your rewards balance immediately.
The 30-90 day holding period (you set the length) protects your business from refunds, chargebacks, and fraudulent transactions. During this period, customers can still see and redeem their rewards with you for discounts, but they can't withdraw the Bitcoin to their wallet yet. This ensures that by the time rewards become withdrawable, the transaction is final and you're protected from any reversals.
Yes! A single Oshi account can manage multiple stores, and the rewards balance is unified across all of them. This makes it easy to manage rewards for multiple locations or brands from one dashboard. If you need completely separate rewards pools and balances, you can create multiple accounts, but most businesses find the unified balance more convenient.
When customers redeem Bitcoin rewards for coupons at your store, those redeemed amounts return to your rewards balance. This creates a self-sustaining loop: you fund rewards, customers earn them, they redeem them for discounts, and the balance replenishes. Combined with unclaimed rewards returning after 30 days, this significantly reduces the net cost of your rewards program while driving repeat purchases.
View all frequently asked questions

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