Turn Rewards Into Repeat Purchases
When customers redeem their Bitcoin rewards at your store, those rewards go further than anywhere else. Every redemption means another visit, another purchase, and another chance to build loyalty.
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How it works
Every redemption is a repeat purchase you didn't have to pay to acquire.
Set up your redemption offers
Choose what customers get when they redeem. Rewards go further at your store, so customers have a real reason to come back.
Customers earn rewards
Every purchase earns Bitcoin rewards. As their balance grows, they unlock offers they can redeem with you.
They redeem at your store
Customers pick an offer, confirm with a swipe, and get store credit, a discount code, or a gift card instantly.
Rewards return to your balance
When customers redeem instead of withdraw, those rewards flow back to you. The loop keeps going.
Every Redemption Is a Return Visit
When a customer redeems, they are coming back to buy from you. Rewards that go further at your store give them a clear reason to spend with you instead of cashing out.
Rewards Stay in Your Ecosystem
Redeemed rewards return to your balance. Your program costs less over time because the same rewards keep circulating back to you.
No Bitcoin Knowledge Required
Customers see store credit and discount codes, not Bitcoin wallets. It works exactly like any loyalty program they already know.
Rewards Go Further at Your Store
When customers redeem with you, their rewards are worth more than if they simply withdrew them. That makes your store the best place to spend what they have earned. It drives repeat purchases, increases average order value, and builds the kind of loyalty that keeps customers coming back.
- You control what offers are available and how much value customers get
- Customers see exactly what they will receive before they confirm
- Set up multiple tiers so customers have a reason to keep earning and coming back
Tailor-Made for Your Platform
Redemptions deliver value in the format your store already uses. Whether that is a discount code, a gift card, or store credit, customers get something they can use right away. You configure it once and every redemption just works.
- Discount codes, gift cards, and store credit are created instantly with no manual work
- Customers redeem and receive their reward in seconds with almost no friction
- Everything runs through one dashboard no matter which platform you are on
An Open Network With Aligned Incentives
Bitcoin rewards live on an open network, which means customers truly own what they earn. But because rewards go further at your store, the incentives are naturally aligned. Customers choose to spend with you because it is the best deal available. You are not locking anyone in. You are giving them the best reason to stay.
- No lock-in — customers genuinely choose your store because the value is better
- Builds trust that closed points programs cannot match
- Redeemed rewards return to your balance, keeping the program running on its own
Frequently asked questions
Common questions about Reward Redemption.
We'd love to feature your business in the Oshi app where Bitcoin enthusiasts discover new places to shop and earn rewards. Getting featured is subject to approval - we review businesses for product quality, customer service, and alignment with our community values. Most businesses are accepted. Being featured exposes your business to our growing network of Bitcoin shoppers actively looking to spend.
We look for businesses with quality products or services, good customer reviews, professional branding, and values aligned with our community. We want to feature businesses that will provide excellent experiences for Bitcoin shoppers. The approval process is quick - usually within 24-48 hours. Rejection is rare, but we reserve the right to curate our marketplace to maintain quality.
Customers receive branded reward claim emails after purchases (which include their current VIP tier status if tiers are enabled), referral success notifications when someone uses their link, and periodic engagement reminders if they have unclaimed rewards or opportunities. All emails are branded with your business name and colors. Customers can unsubscribe from reward emails anytime, but most don't because they're receiving actual value.
Yes! You can customize the rewards portal with your logo and custom messaging. All reward emails are branded with your business name. Your customers will see a cohesive brand experience from purchase to reward claim to engagement opportunities.
When customers redeem Bitcoin rewards with you for discount coupons, they're making another purchase - driving repeat business. The redeemed amount also replenishes your rewards balance, making your program more self-sustaining. By offering compelling redemption multipliers, you create a powerful incentive for customers to come back and shop again rather than taking their rewards elsewhere.
The redemption multiplier lets you make rewards significantly more valuable when customers redeem them with you instead of withdrawing. For example, if your base reward is 1% and you set a 10x redemption multiplier, customers effectively get 10% off when they redeem with you. Here's how: a customer spends $100, earns $1 in Bitcoin (1%), but that $1 can be redeemed for a $10 coupon (10x value). This drives repeat purchases - customers are incentivized to come back and use their rewards rather than withdraw. You configure redemption options to drive the behavior you want.
We generally recommend making redemptions available after a customer's first purchase to drive that critical second purchase. For example, they earn 1% on their first order, then can redeem those rewards (at a multiplier) on their second order. This creates a built-in incentive to come back. You can configure redemption availability windows based on what drives the best customer behavior for your business.
Customers have complete flexibility with their earned Bitcoin rewards. They can: withdraw to their personal Bitcoin wallet after the holding period, save the Bitcoin in their personal wallet, redeem rewards with your business for discounts (often at multiplied value), or use them however they choose. This real ownership and optionality is what makes Bitcoin rewards so much more valuable than locked-in points programs.
This is like the early internet versus intranets. In the 1990s, companies built walled-garden intranets thinking closed systems would be more valuable. But the open internet - where people and data could flow freely - became infinitely more valuable by making the entire pie bigger. Bitcoin rewards work the same way: giving customers real ownership and the ability to withdraw creates trust, drives adoption, and attracts Bitcoin enthusiasts who actively seek businesses offering real Bitcoin rewards. The interconnected, open ecosystem grows the entire market and brings you more customers than a closed points system ever could. You win by tapping into a global network of Bitcoin users, not by locking customers into your system.
You fund the rewards your customers earn, just like traditional cashback programs. You load your rewards balance in your merchant dashboard, and rewards are deducted from this balance when customers claim them. The difference is that Bitcoin rewards have real, lasting value that drives higher engagement and better ROI on every dollar you invest in customer retention.
You can fund your rewards balance using a debit or credit card. Setup is simple and straightforward - just add your payment method once and you're ready to go. You can make one-time loads or set up automatic recharges to ensure you never run out of rewards and your customers always get their Bitcoin rewards without interruption.
You set a minimum balance threshold and reload amount in your dashboard. For example, if your balance drops below $20, the system automatically reloads $50 worth of rewards to your account. This prevents any rewards interruptions and ensures your customers always receive their Bitcoin rewards. It's completely set-it-and-forget-it - you can configure auto-recharge settings once or stick with manual one-time loads, whatever works best for your business.
No, rewards balances cannot be withdrawn by business owners. These funds are designated as customer rewards - they can only be claimed and withdrawn by your customers. This is because Oshi is a rewards platform, not a Bitcoin exchange. Your rewards balance is specifically for funding customer loyalty and retention.
If a customer doesn't claim their rewards within 30 days of earning them, those unclaimed rewards automatically return to your business rewards balance at no additional cost. This means you're not permanently losing funds for rewards that customers never claim - they simply replenish your balance and can be used for other customers. Not everyone who receives rewards will claim them, and that's okay - those funds come back to you.
When a customer receives a refund or initiates a chargeback, we automatically reverse the associated Bitcoin rewards. This protects you from reward fraud and ensures you're only paying rewards for completed, legitimate transactions. The reversed rewards return to your rewards balance immediately.
The 30-90 day holding period (you set the length) protects your business from refunds, chargebacks, and fraudulent transactions. During this period, customers can still see and redeem their rewards with you for discounts, but they can't withdraw the Bitcoin to their wallet yet. This ensures that by the time rewards become withdrawable, the transaction is final and you're protected from any reversals.
Yes! A single Oshi account can manage multiple stores, and the rewards balance is unified across all of them. This makes it easy to manage rewards for multiple locations or brands from one dashboard. If you need completely separate rewards pools and balances, you can create multiple accounts, but most businesses find the unified balance more convenient.
When customers redeem Bitcoin rewards for coupons at your store, those redeemed amounts return to your rewards balance. This creates a self-sustaining loop: you fund rewards, customers earn them, they redeem them for discounts, and the balance replenishes. Combined with unclaimed rewards returning after 30 days, this significantly reduces the net cost of your rewards program while driving repeat purchases.
Turn rewards into your best retention tool
90 days free, rewards covered. See how redemptions drive repeat purchases.