How to Set Up Your Business Profile

Last updated February 28, 2026

Your business profile controls how your brand appears to customers — in rewards emails, the customer portal, and anywhere Oshi presents your business. Setting this up early ensures a polished experience from the start.

Steps

Step 1: Navigate to Business Settings

From your Oshi dashboard, go to Settings and select Business Settings.

Step 2: Enter Your Business Information

Fill in the basics:

  • Business Name — How your business appears to customers
  • Business Email — Contact email for your business
  • Business Website — Your store URL
  • Business Phone — Select your country code and enter your phone number
  • Business Description — A short description of your business (max 200 characters)

Step 3: Set Up Your Branding

Upload your visual assets and choose your brand colors:

  • Logo — PNG or JPEG, 1:1 ratio recommended (400x400, 512x512, or 1024x1024px). This appears in rewards emails and your customer portal.
  • Transparent Logo — PNG with transparency or SVG. Used in contexts where your logo needs to sit on different backgrounds.
  • Cover Image — PNG or JPEG, 3:1 ratio recommended (e.g., 1500x500px). Appears as the banner in your rewards notification emails.
  • Primary Color and Secondary Color — These set the color scheme for your customer-facing emails and portal. When you upload a logo, Oshi automatically detects the dominant colors — you can click any of them to use as your primary or secondary color.

A live preview on the right side of the page shows how your rewards notification email will look with your current branding.

Step 4: Save

Click Save Changes to apply your settings.

What's Next

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